Protect Your Tenants. Protect Your Portfolio. Protect Your Reputation.
The rental sector is under increasing scrutiny when it comes to housing conditions, damp and mould. Local authorities are taking complaints more seriously than ever. Tenants are more aware of their rights. Legal action is becoming more common.
For letting agents and landlords, this creates three major pressures:
Demonstrating proactive maintenance
Responding quickly to damp complaints
Providing defensible, professional reports
Smart Energy Homes helps you stay ahead of problems, not react to them.
✔ Clear identification of the root cause
✔ Photographic evidence
✔ Moisture profiling
✔ Practical remedial recommendations
✔ Clear differentiation between condensation and structural damp
✔ Documentation suitable for compliance records
No guesswork. No cosmetic fixes. No vague reporting.
We are certified members of the Federation of Damp, the UK’s leading authority for damp, timber and structural waterproofing specialists.
This means:
Independently vetted technical competence
Ongoing professional development
Compliance with strict codes of practice
Recognised industry standards
Ethical operating procedures
For landlords and letting agents, this significantly reduces liability risk. When you appoint Smart Energy Homes, you appoint recognised industry standards.
We understand rental property pressures. You need:
Fast turnaround
Clear reports
Minimal disruption
Solutions – not theory
Transparent pricing
Reliable remedial works
That’s exactly what we deliver.
Rising damp and mould is often misdiagnosed, so we conduct detailed inspections and moisture profiling to identify the true cause and provide a clear report with recommended actions.
Water ingress can result from defective pointing, roof issues, faulty gutters, cracked render, or cavity wall problems. We trace moisture pathways and identify structural defects to prevent repeat issues.
Not all mould is caused by structural damp. We assess ventilation, heating patterns, insulation performance, cold bridging, and relative humidity levels to determine whether issues are building-related or lifestyle-related, helping landlords avoid unjustified claims.
Damp conditions can lead to timber problems such as wet rot, dry rot, or wood-boring insects. We inspect accessible timbers and provide treatment recommendations where required.
We understand how agencies operate.
Our service includes:
Fast Report Turnaround
Typically delivered within a few working days.
Clear, Non-Technical Language
Easy to forward to tenants or local authorities.
Photographic Evidence
Supporting documentation for compliance files.
Remedial Quotations
Where required, we provide clear costings for recommended works.
Guaranteed Damp Treatments
Where damp proofing systems are installed, guarantees are available.
Failure to properly investigate damp and mould complaints can result in:
Environmental Health involvement
Improvement notices
Rent repayment orders
Compensation claims
Tenant disputes
A professional damp survey demonstrates:
Responsible property management
Proactive investigation
Evidence-based decisions
Compliance efforts
Smart Energy Homes gives you documentation you can rely on.
Professional damp proofing and repair services carried out to PCA standards.
Damp and Mould issues rarely resolve themselves.
Left untreated, they can lead to:
Structural timber decay
Plaster damage
Increased heating costs
Tenant dissatisfaction
Property devaluation
Early diagnosis is always more cost-effective than reactive repairs.
Don’t wait for complaints to escalate. Smart Energy Homes provides professional damp and mould surveys for letting agents and landlords who need fast, reliable answers.
We provide professional damp, mould, and timber surveys for rental properties across Wales and England. Whether you manage a single property or a large portfolio, our PCA-accredited surveyors deliver accurate, reliable inspections with clear reports and practical remedial recommendations.
From older period properties to modern builds, our expert team ensures every survey is completed to the highest standards, helping landlords and letting agents maintain compliance, protect tenants, and prevent costly property damage.
Areas We Cover
Wales – covering all regions including South Wales, Mid Wales, North Wales, and West Wales.
South West England – including the Bristol & Bath area, Gloucestershire & The Cotswolds, Somerset & Taunton, and Wiltshire & Swindon.
Wider West & Midlands – reaching parts of Herefordshire, Worcestershire, and surrounding areas.
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