Our FAQs

Yes, ECO was set up under the Government’s Home Heating Cost Reduction Obligation (HHCRO), also known as the Affordable Warmth Obligation in 2013.
Ofgem has been appointed the scheme administrator on behalf of the Department for Business, Energy & Industrial Strategy (BEIS). Ofgem’s responsibilities include:

• Allocating a proportion of targets to obligated suppliers
• Monitoring supplier progress and deciding whether they’ve achieved their obligations
• Reporting to the Secretary of State
• Auditing, ensuring compliance and preventing and detecting fraud

Funding for ECO is provided by the large energy companies such as British Gas, SSE, Scottish Power, Octopus and so on. Under the Energy Company Obligation (ECO) these large energy have been charge to improve energy performance in the UK, help reduce fuel poverty and cut down on emissions.

They do this by supporting the installation of a pre-targeted amount of energy efficient measures each year. If they Energy company doesn’t reach its target, it can face a large fine.

The cost of these energy efficient measures is taken from the energy companies profits and is not taken from the Government or tax payers money.

Yes, the ECO Scheme, including ECO4, is completely free for eligible households. This means that if you qualify, you won’t have to pay anything for the energy-efficient measures installed in your home. The scheme is 100% fully funded by large energy companies as part of their obligations under the Energy Company Obligation (ECO) program. These companies are required to invest in improving the energy efficiency of homes, helping to reduce energy bills and carbon emissions.

Under ECO4, we provide and install top-quality measures and materials that meet industry standards. Our aim is to ensure your home becomes as energy-efficient as possible, improving your comfort and reducing your energy costs.

It’s important to note that eligibility criteria must be met to access these free services, which Can be found on the ECO4 section of our website.

If you’re renting your home privately, you will need to obtain permission from your landlord before any ECO4 measures can be installed. It’s important to discuss the potential upgrades with your landlord, as they involve making changes to the property. These measures might include insulation, heating system upgrades, or the installation of renewable energy systems like solar panels. Landlord approval ensures that any work complies with tenancy agreements and maintains the property’s integrity.

For homeowners, permission is generally not an issue since they own the property. However, if you live in a leasehold property or a building with shared ownership or management, you may need to check with the managing body or homeowners’ association for approval. Additionally, if your home is listed or located in a conservation area, you may need to obtain special permissions or planning consents from local authorities before proceeding with the installation of certain measures.

In all cases, it’s advisable to clarify any necessary permissions early in the process to avoid delays and ensure that all legal and regulatory requirements are met.

Yes the Great British Insulation Scheme is fully funded.

To apply to The Great British Insulation Scheme (GBIS) all you have to do is fill out our eligibly form below

We offer the following types of insulation through GBIS, all designed to improve your home’s energy efficiency:

• Cavity Wall Insulation: Ideal for cavity-based walls, this insulation fills the gap between your walls to reduce heat loss and lower energy bills.
• Internal Wall Insulation: Perfect for solid brick or stone walls, this insulation adds a layer inside your walls to retain heat and enhance comfort.
• Ventilation Upgrades: Every installation includes ventilation enhancements to ensure better air flow and maintain a healthy indoor environment.

It is now easier than ever to be eligible for free insulation.

EPC & Tax Band:
If you own your home, your property EPC rating is rated D – G and your council tax banding is A – D in England or A – E in Wales, then you will be eligible to benefit from the scheme.

Benefits:
If you are a Private Tennent you may be automatically eligible for the GBIS scheme if anyone who lives at the property (on a permanent basis) receives one of the following benefits –

The Great British Insulation Scheme (GBIS) is a UK government initiative designed to help households improve their energy efficiency through the installation of insulation. The scheme aims to make homes warmer, reduce energy bills, and lower carbon emissions by offering a range of insulation measures at no cost or at a reduced rate for eligible households.

GBIS typically focuses on providing insulation for various parts of a home, such as lofts, cavity walls, and internal walls. The program targets a wide range of households, including those that may be struggling with high energy costs or living in poorly insulated properties. By improving insulation, the scheme not only enhances comfort but also contributes to broader environmental goals by reducing the energy demand and associated greenhouse gas emissions.

In some cases, you may need to upgrade your radiators to larger or more efficient models to work effectively with an ASHP. Air Source Heat Pumps operate at a lower temperature than traditional boilers, so larger radiators or underfloor heating systems may be required to maintain the desired warmth throughout your home.

Modern ASHPs are designed to operate quietly, with noise levels comparable to a standard refrigerator or air conditioner. The outdoor unit does produce some sound, but it is generally unobtrusive and can be further minimized by careful placement away from windows or living areas.

Yes, there are several government incentives available, such as the Renewable Heat Incentive (RHI) and ECO4 funding, which can help offset the cost of installing an ASHP. These programs are designed to promote the adoption of renewable energy technologies and make them more affordable for homeowners.

ASHPs require minimal maintenance compared to traditional heating systems. Basic tasks include checking the system’s components, cleaning the filters, and ensuring the outdoor unit is free from debris. An annual service by a professional is recommended to keep the system running efficiently.

An ASHP typically has a lifespan of 15 to 20 years with proper maintenance. Regular servicing by a qualified technician will help ensure your system operates efficiently and lasts as long as possible.

Yes, various government grants and schemes, such as the ECO4 scheme and The Great British Insulation Scheme, of which we are an approved installer, can provide fully funding for internal wall insulation. These programs aim to help improve energy efficiency in homes at no cost to the homeowner.

To find out more about ECO4 and The Great British Insulation Scheme visit their sections on out website.

There will be some disruption during the installation of internal wall insulation. This includes moving furniture, potential dust and noise, and minor changes to the appearance of your walls. We aim to work with you to minimise inconvenience and ensure a smooth process.

While it is possible to install internal wall insulation yourself, it is usually recommended to hire a professional. Proper installation is crucial for achieving the best results and avoiding potential issues such as gaps, poor adhesion, or damage to existing structures.

The installation process for internal wall insulation typically takes 3 to 10 days, depending on the size of the property and the complexity of the installation. The process involves preparing the walls, applying the insulation, and finishing with plaster or other wall coverings.

Yes, installing internal wall insulation will slightly reduce the size of your rooms, as the insulation material is applied to the interior walls. However, the reduction is minimal (around 4 – 4.5 inches) and is often outweighed by the benefits of improved energy efficiency and comfort.

On average, loft insulation can save you up to £340 per year on energy bills, depending on your home’s size and energy usage. These savings come from reducing the amount of heat that escapes through your roof, allowing you to use less energy to heat your home.

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Improved ventilation helps maintain a healthier indoor environment by reducing moisture, mould, and indoor air pollutants. Long-term benefits include better air quality, reduced respiratory issues, and the protection of your home’s structure from damp and mould-related damage.

The time required to install ventilation measures varies depending on the type and extent of the work. Simple installations, like trickle vents, may take just a few hours, while more complex systems, such as mechanical ventilation, could take a couple of days.

The installation of ventilation measures is generally straightforward and minimally invasive. Most systems, such as trickle vents or mechanical ventilation, can be installed with minimal disruption to your home and daily life.

Yes, if you qualify for the ECO4 scheme, ventilation measures can be installed at no cost to you. The scheme is designed to help eligible homeowners improve their home’s energy efficiency and indoor air quality without out-of-pocket expenses.

Signs that your home may need ventilation improvements include persistent condensation, mould growth, musty odours, and poor indoor air quality.