Your Privacy at a Glance
At Smart Energy Homes Ltd, we respect your privacy and are committed to protecting your personal data. Here’s what you need to know:
- What we collect: Your name, contact details, purchase information, recruitment information, social media interactions, and website usage statistics.
- Why we collect it: To provide our products and services, comply with legal obligations, improve our services, or, if you’ve opted in, send you marketing information.
- Your choices:
- You can access or correct your personal data.
- You can withdraw consent for marketing at any time.
- You can object to certain processing under “legitimate interests.”
- Data sharing: We may share data with trusted partners like finance lenders, fraud prevention agencies, and regulators. All processing stays within the UK.
- Data retention: We keep your data only as long as necessary: e.g., 6 years for customer records, 12 months for recruitment data, or until you withdraw consent for marketing.
- Cookies: We use cookies to improve your experience. You’ll be asked to opt-in when you visit our website. You can manage your preferences anytime.
- Security: We use physical, electronic, and managerial safeguards to protect your data.
For full details, see our Privacy Policy.
Updated 8th Jan 2026.